[Resolved] Max Life Insurance — Debiting quarterly amount twice | |||||
My policy no is[protected] my name is H Nagaraja rao actually i got sms from max life insurance that i can pay online policy amount of Rs 4076.19/-, so i paid this amount through online on 04.07.2016 but again i got sms after the day that policy amount of rs 4076.19 is going to be debited on 08.07.2016. hence if my amount has been debited twice plz refund the amount. Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Max Life Insurance Customer Care's response Dear Habara Nagarajarao, We apologize for the inconvenience and the delay in reverting to your comment. We would like to assure you that your request has been duly noted. Our customer representative will get in touch at the earliest to help resolve your concerns. Please mention Ticket No. 17058420 in future communication on this subject.
Regards,
Max Life Insurance.
Verified Support Jul 07, 2016 Max Life Insurance Customer Care's response Dear Habara Nagarajarao, Our customer representative has tried to connect with you earlier today but calls to your registered number were unanswered. We request you to please share your updated email address and a mutually convenient time for our customer representative to find a solution to your concerns. Please also mention Ticket No. 17058420 in future communication on this subject. Regards, Max Life Insurance
Verified Support Jul 14, 2016 Max Life Insurance Customer Care's response Dear Habara Nagarajarao, Our customer representative has spoken with you and has also communicated the answers to your queries in an email to your registered email address. We hope that post this communication, all your queries have been satisfactorily addressed. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 17058420 in future communication on this subject. Regards, Max Life Insurance
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