| Address: | Varanasi, Uttar Pradesh, 221103 |
One of Maxlife insurance agent from Axis bankMahmoorganj (Varanasi) Branch gave me proposal to take Term life insurance on 28th February 2020, Proposal Number:[protected].
After proposal they deducted an amount of 21417 from my account through ECS.
After completing all the paperwork and formalities I got an Email stating Policy not accepted due to Pin code Lying in Bad area and refund is generated.
Till now it's been more than 3 Weeks and refund didn't came to my account, I have lodged complaint in their customer care many times and every time their customer care executives assured me that it will come within a week but till now no refund came. Now no body in their customer support center is taking call and they are not replying to my mails and my money is lying with them since last 1 month.
Please help me regarding this.
Name : Mrityunjay Singh.
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