[Resolved] Max Life Insurance — ecs transfer before due date
V
Vision_Indy
from Gurgaon, Haryana
Address:
Ghaziabad, Uttar Pradesh, 201009
The ecs for my policy no[protected] was done before due date. When i complained about this in there customer care (Mr mashup bajpai) they told me it's there birth right.
The company is not following any rules and regulations and defrauding many customers in one way or another.
Action should be intiated against such fraudulent withdrawal.
Aakash vasisht
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May 18, 2019
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
Max Life Insurance Customer Care's response Dear Aakash,
We are very sorry about the inconvenience caused to you. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance
Apr 13, 2019
Updated by Vision_Indy You have done literally nothing since 20 days except for unprofessional and rude behaviour shown by your representative Mr Madhup Bajpai.
The response given by Max life is Pathetic.
Verified Support
Apr 17, 2019
Max Life Insurance Customer Care's response Dear Aakash,
We'd like to inform you that the status of the policy is active in our records and we have received 3 years premium i.e for the year 2017, 2018 & 2019. The ECS(auto- debit) has been de-activated from the policy permanently. In future, you may pay the premium through cheque/Demand draft/online. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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