[Resolved]  Max Life Insurance — Fraud transaction on the name of max life insurance

Address:New Delhi, Delhi, 110044

Respected sir/ma’am

I amrendra sharma a residence of b-53 (D), dilshad colony, delhi, 110095, policy number:[protected] want to bring to your notice that on 23rd august 2016 i got a call from number [protected] on my mobile number [protected]. He told me that he is from max life insurance and was knowing every details of mine which was mentioned in my insurance copy. He told me that i am yet to pay my insurance amount, if i will pay it by 31st august 2016 than you will get a discount of rs 7, 682 and you will need to pay only rs 43404 instead of inr 51, 086.49. After that he sent me the details of bank account and asked me to pay through internet banking, details of his bank account are:-

Account number :- [protected]

Ifcs: hdfc0000249

Branch:- dwarka sector 5

On 26th august 2016 i paid an amount of inr 43, 404 through internet banking the details of which are as follows:-

Debit account number :- [protected]

Rrn :[protected]

Reference id :[protected]

But on 10th september 2016 i got a message from max life insurance that my policy premium is not yet paid then i inquired about the same but the mobile number from which i had got call is switched off.

Yours truly

Amrendra sharma

Mobile number :- [protected]
Copy of same are attached over here.
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Oct 23, 2016
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Max Life Insurance Customer Care's response
Dear Amrendra sharma, Noted your comment & apologise for the inconvenience. Thanks for sharing the details which will help in the investigation process. In case, you wish to share any further details, you may write to [protected]@maxlifeinsurance.com. We will keep you updated on the progress in investigation. Regards, Max Life Insurance
Verified Support
Sep 22, 2016
Max Life Insurance Customer Care's response
Dear Amrendra sharma, We apologise for the delay but assure you that we are investigating your concerns on priority. We request you to please allow us an additional 7 days to revert with the best possible solution to your concerns. In case, you wish to share any further details, you may write to [protected]@maxlifeinsurance.com and mention Ticket No. 17312694 in all future communication on the subject. We will keep you updated on the progress in investigation. Regards, Max Life Insurance
Complaint comments 

Comments

Today i have made online payment of Rs.4955/- against premium of the above policy. please send me the receipt for the same.

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