Max Life Insurance — Freelook cancellation of Policy[protected]
P
prathapcg
Aug 11, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
Address:
00966509302446
I have sent freelook cancellation by email, through maxlife system on 22-07-21. Until now only one automatic reply "our customer service executive will reply within 3 working days". Nothing else. No action has been taken. Till now system shows my policy is active. Iam an NRI and no one contacting either by email or by phone calls. Very worst customer service I have ever seen. No response for calls.
Need to taken immediate action.
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Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2021
Max Life Insurance Customer Care's response Dear User,
We regret the inconvenience caused to you. We've highlighted your concern to our team. One of our representatives will help resolve this issue.
Regards
Team Max Life Insurance.
Verified Support
Aug 14, 2021
Max Life Insurance Customer Care's response Dear User,
We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.
Regards,
Team Max Life Insurance.
Sep 01, 2021
Updated by prathapcg PREMIUM / AUTO DEBIT DEDUCTED 25000 FROM MY ACCOUNT. KINDLY REFUND.
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