[Resolved]  Max Life Insurance — Manual entries in the policy pack and fake sign of insured

Address:D1-403 Advika phase 2 pisoli 411048

Hello
I Amit Pawar issued Policy[protected]
With the policy number as mentioned above.
In the Policy pack I can show manual entries and fake sign of policy holder besides that request you to either cancel policy or correct it from Max life.
Problem were mailed already to service.[protected]@maxlifeinsurance.com but not satisfactory and proper resolution received from Max life.
Even after communicating problem with the Max life survice advisor vaishali Sharma she just wasted time to say will talk your problem with superiors and get back to you.
Now got to know that my Policy freelook up time 15 days is over and can't cancel policy even with not rectifying issue.
Request to take action against one who did manual entries and done fake sign of policy holder in the policy pack.

Regards
AMIT PAWAR
[protected]
[protected]@gmail.com
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May 17, 2022
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2022
Max Life Insurance Customer Care's response
Hi Amit,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.
Complaint comments 

Comments

0 rating to the support I got from the Max life support team. Rather than solving issue of manual entries and fake sign of policy holder in the policy pack Max life sent me a freelook up cancellation form for policy cancellation.
When got a call from Max life insurance regarding the issue to be solved or you want to cancel the policy.
As I clearly said that if policy pack issue could not be solved by Max life insurance even if it's whole and sole mistake of Max life then cancel my policy.
Next of communication I received mail to cancel policy by sending cancellation form on mail.

I would have choosen to cancel the policy but Max life will reduce 2000/-rupees for the cancellation in the name of stamp duty.

If the mistake in the policy pack is becouse of Max life life then why should I cancel and get less amount than paid for the policy.

Every one will like to have term plan to secure a family in our absence.
The support I got in my existence is worst what will happen in our absence.

Think before buying Max life insurance term plan.

The attachment here showing ticket number against the problem showing resolved before solving it.

THINK BEFORE BUYING A MAX LIFE TERM INSURANCE PLAN

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