[Resolved]  Max Life Insurance — Max Life Insurance Fake Call

Dear Sir,

Today(9-March-2021) I got 2 phone calls to remove agent code deactivation process from my max life insurance policy[protected] to stop sending bonus and commission to agent. they said its B2C scheme from maxlife insurance company. Asked me to forward the below relevant documents via whatsapp and asked me to confirm availability in hometown.

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

The caller saying that this year company has gain growth of Rs.18000Crores, so that company has decided to declaring the bonus value of Rs.1, 26, 545/- to policy holder,

For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 20% which is Rs.36, 000 to be paid and it will be refundable and said will remove agent code from my policy. The 1ST caller said his name sumit mobile number: [protected] and asked to speak to branch head about Arti Sharma Mobile Number: [protected] and 2nd Caller Said and her phone Nandini Sharma Mobile Number [protected].

For trusting them on discussion they are confirming the policy number, second confirming that Date of Birth.

I am replied her to send all the details over mail and then i will submit the documents, also they reached on whatsapp to share the all the above documents.. I have recorded the call too.

Note:
1.How the concern per got my contact details ?
2.How the per got policy number and the eact cash value in my policy?
3.How they know the policy holder’s Date of Birth details?
4. to report and verify the above incident i have tried multiple calls to reach to Speed dial partner mapped on my policy. None of the calls answered by the partner contact provided on policy.

In the above is for your information and provide me necessary guidance in this regards.
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Apr 23, 2022
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Mar 09, 2022
Updated by arunkumar.subbaiyan
Correcting the date : Today(9-March-2022) i got the frequent calls from above mentioned mobile numbers.
Verified Support
Mar 10, 2022
Max Life Insurance Customer Care's response
Hi Arunkumar,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.
Mar 14, 2022
Updated by arunkumar.subbaiyan
Still am getting calls.
Verified Support
Mar 23, 2022
Max Life Insurance Customer Care's response
Hi Arunkumar,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.
Complaint comments 

Comments

@max life insurance team, still no one from your team contacted me. how come my policy details are shared to 3rd parties.

still am getting calls from Sumit

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