[Resolved] Max Life Insurance — Need reason for rejection for NRI customer

Kumar Nagarajan

Feb 4, 2022

Address:

Kandhshwarna, mega mahal, Saradha college Road, Salem-636016, Tamilnadu

Dear sir/Madam
My name is Kumar Nagarajan from Singapore (NRI), Insurance Application number is[protected] actually December Month I visited to My District Max life insurance company Tamilnadu, Salem branch for take Term Insurance Sum assured is Rs.1crore till 85 years limit pay (10 years premium). The first month premium also paid Medical and video medical also completed all are fit no issues. Suddenly with out no information I received already paid premium.So I called insurance company they said rejected for no graduation degree for NRI customer actually I completed Diploma after HSE(12th std) suddenly shocked they never inform before regarding the graduation.I have already enough salary statement given why denied application in this process I go and do spent 2 days in Max life insurance office please rectify my problem.Thanking you.

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Mar 7, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2022

Max Life Insurance Customer Care's response Hi Nagarajan,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.

Verified Support

Mar 12, 2022

Max Life Insurance Customer Care's response Hi Nagarajan,

We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life.