[Resolved]  Max Life Insurance — Non issuance of insurance policy and non refund

Address:600033

Dear team,

I had paid for a new policy on september 03 - and they allotted me a number policy number[protected] but till now i have not received the policy. Even after emailing 10 times requesting for a refund till now they have not refunded the amount i have paid.

It is 25th day today - and till now they are having the 100, 000 (1 lakh) rupees without any sort of response of any answer as to when the amount would be refunded.

I kindly request you to enable this refund of full amount at the earliest.

Thanks
Sriram
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Oct 31, 2016
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Sep 28, 2016
Updated by Sriram Rengarajan
Though they have issued a policy number - they said they are not able to issue the policy as it was rejected by their underwriter...
Sep 28, 2016
Updated by Sriram Rengarajan
But if it is rejected - why the hell are they not refunding the amount.. and how long should I wait to get my money back..
Verified Support
Sep 28, 2016
Max Life Insurance Customer Care's response
Dear Sriram Rengarajan, Our customer representative has communicated to your registered email address the solutions to the concerns. We hope post this communication, all your concerns have been satisfactorily addressed. Should you need to share any further information related to this case, please write to us at [protected]@maxlifeinsurance.com. Regards, Max Life Insurance
Verified Support
Sep 30, 2016
Max Life Insurance Customer Care's response
Dear Sriram Rengarajan, Our customer representative has sent you an email to your registered email address requesting for an additional 2 days to revert with the answers to your queries. Should you need to share any further information related to this case, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No.17360474 in all future communication on the subject. Regards, Max Life Insurance
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