[Resolved] Max Life Insurance — Non receipt of bonus cheque | |||||
Co. informed me that bonus of Rs. 2178.48 is due and cheque no. 648251 against my policy[protected] is issued in January 15. I have not received the same and requested for duplicate one through my mails. On 24 August 2015 company wrote that their Customer Service Representative will get back in 3 working days with a suitable resolution and advised me to quote reference number 15571771 for any further communication on this request, in future. But despite various mails no one turned up Was this information helpful? | |||||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 30, 2015 Max Life Insurance Customer Care's response Dear Nishi Puniani, Our customer representative has spoken with you and understood your concern. During the conversation, we have asked you for certain documentation to be electronically mailed to us. We will begin looking into the matter as soon as we receive the same. The same resolution has been conveyed to you in the recently concluded telecon. Should you need any further information, please write to [protected]@maxlifeinsurance.com. Request you to please mention Ticket No. 15737845 in all future communication on this subject.
Regards,
Max Life Insurance
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Regards,
Max Life Insurance