[Resolved] Max Life Insurance — Non-stop calls and unethical behaviour of customer care | |||
Hi, This is gunjan. This complaint is for max life insurance delhi, few days back i was eating my premium online but due to some technical issue payment dint go through, but i tried again and i was able to made the payment. I think its been 7 days. I got the call that from mli that "looks like you need assistance" i said no the issue has been soughed out, but i think they cannot understand now from last 7 days after every 2 hrs they are calling me again and again for assistance which i just not required, unprofessional staff, very rude behaviour i am keep telling everyone that stop calling but no one is ready to understand. They are harassing me with this calls now. Please resolve this. Gunjan [protected]@careermarshal.com [protected] Was this information helpful? | |||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 18, 2016 Max Life Insurance Customer Care's response Dear Gunjan Sehgal, We apologize for the inconvenience and assure you that your comment has been noted . We would like our customer representative to speak with you at the earliest to resolve your concerns and so request you to please share your policy / contact details at [protected]@maxlifeinsurance.com and mention Ticket No. 16761729 in all future communication on the subject.
Regards,
Max Life Insurance
Verified Support Apr 19, 2016 Max Life Insurance Customer Care's response Dear Gunjan Sehgal, We would like to confirm the receipt of renewal premium. An e-mail confirming the same has also been sent to you. We once again apologize for the inconvenience and assure you of better service in future.
Regards,
Max Life Insurance
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
I want my money back.