[Resolved] Max Life Insurance — personal details | |||
Hi, My did a policy few years back, with rs50000 per annum for five years that's totals of rs250000, but for some reason she surrender the policy only to get back rs127000 after five years in march 2017, now after 2 years she received a call asking if she is happy with the amount of money she received and they are willing to help her to get back another rs154000, my mother 65 yrs almost fell into trap, as the caller had all the personal details of her. Max is it not your responsibility to secure the personal information of your customers. Thanks Ajit Was this information helpful? | |||
Mar 30, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 Max Life Insurance Customer Care's response Dear Customer, We're really sorry that you had this service experience with Max Life Insurance. This is not a reflection of the standards we hold ourselves to . Please DM us your policy number so that our customer service team can get in touch and help resolve this issue. Regards, Team Max Life Insurance.
Verified Support Feb 27, 2019 Max Life Insurance Customer Care's response Dear Customer, We are unable to help you with your concern as we have not received your policy number. Do reach out to us in the future if we can assist you with anything. Regards, Team Max Life Insurance | |||
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