[Resolved] Max Life Insurance — Policy no.[protected] surrender of policy | |||
I wish to bring to your notice the following grievances on my surrendered policy no.[protected] at anna nagar, branch, chennai. My name is r. Jayavelu, and i am from chennai. I have a policy with max new york which was taken in 13.6.2011 and the policy number is[protected]. The complaint on them is i had payed 3 years premium of 10, 000/- i. E 10, 000 per annum for 3 years. Dur to unavoidable circumstances i could not continue the policy. Today i have surrendered my said policy, and asked about my fund value and they told me that it is 30, 000 but when i asked them to surrender for the same amount they told me that 30% surrender charge would be applicable which was not told at the issue of the policy and they said i would now be getting some where around rs.14, 500/- only. My friend mr. Varadaraj, policy no.[protected]With 25% of surrender from bangalore already launched complaints against the max insurance branches and got the entire amount as he spent. Due to giving wrong information from your representatives / agents leads to spoil your good name. Therefore once again i request kindly arrange to return entire money with interest (I. E. Rs.30, 000/- hard earned money) otherwise i will go to the consumer court. Regards R. Jayavelu Was this information helpful? | |||
Aug 5, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jun 28, 2016 Max Life Insurance Customer Care's response Dear R.JAYAVELU, Our customer representative tried to connect with you several times today but calls to your registered number were unanswered. We request you to please share a mutually convenient time at [protected]@maxlifeinsurance.com when our customer representative can speak with at the earliest to understand your concerns in greater detail. The same has been communicated to you in an email as well. For any further communication on this subject, please mention Ticket No. 17025187. Regards, Max Life Insurance..
Verified Support Jul 05, 2016 Max Life Insurance Customer Care's response Dear R.JAYAVELU, Our customer representative has communicated the answers to your queries via email sent to your registered email address. We hope that post this communication, all your queries have been satisfactorily addressed. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 17025187 in all future communication on the subject.
Regards,
Max Life Insurance.
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