Max Life Insurance — Policy termination without any information | |||
I m policy holder of your company my policy number[protected]. First payment pay to you on 26 apr 2021 as per policy amount of rs.1536.83 deduct from my credit card (auto) which is done every month. Today i received one LETTER from your company with attached one cheque of amount 3073.66 and above on the letter it is mentioned that due to non-disclosure as per terms and conditions. disclosure what is mean by as i am paying my policy amount every month from apr till date with auto deduction activate in my cc.all document received from you after verification via post and your executive come in the same month personally to inquire about the policy holder. and still without any intimation or any email you have terminate my policy. need clarification on this and how it happens from u people it is really a shock for me that without any reason you terminate my policy. on 8th oct got reply from aamir.[protected]@maxlifeinsurance.com aamir.[protected]@maxlifeinsurance.com To: [protected]@yahoo.com Cc: anshul.[protected]@maxlifeinsurance.com, aamir.[protected]@maxlifeinsurance.com, sandeep.[protected]@maxlifeinsurance.com Dear Mr. Singh, Greetings from Max Life Insurance! I am Aamir Khan from Max Life Insurance's Services team. I acknowledge the receipt of your email dates Oct 07, 2021. We wish to inform you that we have checked our records and during verification education qualification was found to be an undergraduate which does not match the education qualification provided in the proposal form. Further, to get the policy revived, we request you to share the below requirements a) A copy of the Graduation certificate b) Colored copy of the aadhar card c) Refunded premium amount to be arranged back in the policy account. Please note the policy revival will depend on the underwriting re-opinion basis which the decision would be taken. Max Life is committed to deliver the best services and assure you of the same. Thanks & Regards, Aamir Khan - Customer Care Max Life Insurance Co Ltd, 90-A, 3rd Floor, Udyog Vihar, Sector 18, Gurugram -122 015, Haryana, INDIA totally rubbish false statement from the company after getting payment for six month (from apr till sept) now they suddenly terminate the policy and reason they are saying that in verification they found me i am undergraduate show me the proof where you found this that i am undergraduate this is totally open and shut case i have attached the verified document which company itself send us along with policy at the time when they filled are form from me where i clearly mentioned i am a graduate Tejinder Singh m [protected] Was this information helpful? | |||
Max Life Insurance customer support has been notified about the posted complaint. | |||
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