[Resolved] Max Life Insurance — Premium Amount debited, Policy declined
K
Kynsai Iangrai
Mar 14, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
I have opted for one of the Smart Secure Life Insurance Plan. I have already paid the premium on the 5th of March 2022. I bought the policy from Phonepe app, the status showed under progress till 13th of March 2022 and ended up getting declined on the 14th.
I was told customer executives will contact me but they did not. I don't want to open insurance with this company. I just want my refund back. Please do it ASAP.
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Apr 29, 2022
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint.
Mar 18, 2022
Updated by Kynsai Iangrai This is not yet resolved
Verified Support
Mar 21, 2022
Max Life Insurance Customer Care's response Hi Kynsai,
We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.
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