[Resolved]  Max Life Insurance — Requesting refund of premium paid through ECS

Address:Tirunelveli, Tamil Nadu, 628008
Website:www.maxlifeinsurance.com

Dear sir, I came to known that without my knowledge there is a Policy in our company in my name I didn't sign policy document and ecs form. Also didn't receive any policy document, phone calls, mail and msgs regarding the policy for the past 1yrs. But on 1 St January without any prior intimation through mail or msg my December month whole salary of Rs. 15272.27/-debted in my salary account. It's very hard to run my family without my salary. So I request you to refund my salary immediately. Also rectify the policy in my name with your company. Policy No:[protected] Kindly refund my salary amount of Rs. 15272.27/-as early as possible.
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Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2016
Max Life Insurance Customer Care's response
Dear Sam JW, Your request has been duly noted. Our customer representative has tried to speak with you earlier today but was not able to connect with you. So, we request you to please let us know a mutually convenient time at [protected]@maxlifeinsurance.com for us to speak with you in order for us to understand your concerns better and provide you with the best possible solution. Please mention Ticket No. 16240250 in all future communication on the subject. Regards, Max Life Insurance
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Dear Sam JW, We apologise for the delay but assure you that your concerns are being investigated on a priority basis. WE request you to please allow us 7 more days to revert with the best possible solution. We will try and provide this at the earliest and should you need any further information please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 16240250 in all future communication on the subject.

Regards,
Max Life Insurance

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