Max Life Insurance — Retirement Policy issued to Bindhu Mathai[protected]

Mathai Kunnath

from Bengaluru, Karnataka

Address:

V 3300, Bellary Road, Venkatala, Yelahanka. Bangalore-560064

This policy was sold to us promising a payout that was double the premiums paid. Now they are refusing to pay out that much amount telling that their growth rate was not as expected. This is a case of misselling. Please look into the matter and advice them to settle the claim.

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Comments

Max Life Insurance Customer Care

from Gurgaon, Haryana

Verified Support

Dear Mathai,

We regret the inconvenience caused to you. We've highlighted your concern to our team. One of our representatives will connect with you and help resolve this issue.

Regards,
Team Max Life Insurance.

Max Life Insurance Customer Care

from Gurgaon, Haryana

Verified Support

Dear Mathai,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.

Mathai Kunnath

from Bengaluru, Karnataka

You have not resolved my complaint. You are trying to protect your officers who have done misselling

Max Life Insurance Customer Care's response, Feb 13, 2021

Verified Support

Dear Mathai,

We would like to inform you that our representative has shared communication on your registered email ID. We request you to write to us at the same email so that our team can help you promptly. Appreciate your co-operation.

Regards,
Team Max Life Insurance.