[Resolved] Max Life Insurance — scam call offering discount on premium. | |||
Some person with mobile number [protected] called me confirming my policy details. He literally had all details. He said that we can give 10% Discount which instead goes to agent. He provided all information. After some conversation got to know he is fraud. Please take immediate action whoever owns the Mobile number. I even got the call recorded. He said to put account number as policy number, beneficiary name as MAX LIFE and IFSC as SLCC010001. I even have the whole call recorded. If case you need further assistance, do let me know. Was this information helpful? | |||
Mar 16, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 07, 2019 Max Life Insurance Customer Care's response Dear Sir/Madam, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance
Verified Support Feb 13, 2019 Max Life Insurance Customer Care's response Dear Sir/Madam, We confirm that this call was not from Max Life Insurance. It appears to be an unsolicited email made by unscrupulous elements in the name of Max Life Insurance. We reassure you that privacy of your policy data is o[censored]tmost importance to us. We have robust controls and Information Security framework to maintain the confidentiality of our policyholders’ information. However, information from various sources is being constructed and made to sound as authentic as possible by these fraudsters to scam customers. These fraudsters usually operate in well organized cartels and pose a threat to customers across financial services industry as notified in recent press articles. We are glad that you are not lured by call from fraudsters offering you discounts on premium or promising you opportunities to cash-in on agent’s commission/ unpaid gains/ bonus on your policy etc. We request you to lodge a police complaint against such suspected fraudsters immediately and ensure stern action against them, with a copy marked to us. The format has been shared with you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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