[Resolved] Max Life Insurance — Treat my policy no[protected] urgently | |
I am here to complain about the policy[protected] which is a six pay for which I have duly fully paid up and the maturity date is 18th November 2020 with the guaranteed maturity sum assured for which I can take in lump sum instead of taking the survival benefits and the monthly pay out ...so I have chosen to take the guaranteed sum assured in lump sum and not the survival benefits and the monthly pay out . Unfortunately, on the 11th of November 2020 I went to Maxlife salt Lake kolkata to assist me with the process but I was not guided properly ...the executives out there made a simple spelt out contract complicated and wrongly guided me .
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Aug 6, 2021 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Nov 20, 2020 Max Life Insurance Customer Care's response Dear Stephen, We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern. Stay Home, Stay Safe! Regards, Team Max Life Insurance. Verified Support Dec 18, 2020 Max Life Insurance Customer Care's response Dear Stephen, We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Stay Home, Stay Safe! Regards, Team Max Life Insurance. | |
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