[Resolved] Maxbhi.com — Not refunding e wallet money in my bank account. | |||||
I had ordered few products worth ₹338 from maxbhi.com, none of which were they able to deliver so they gave me the refund in their ewallet which is of no use to me. The order date was[protected] and since then I haven`t got the refund in my bank account plus there is no option in the website to ask them to send the refund in my bank account. Even the chat window in their website does not work or they just stop responding as soon as I ask them to transfer the refund amount in my bank account. Was this information helpful? | |||||
Jul 25, 2016 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support May 30, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Rishab...i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and have not found any refund request for your order number 232252. We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same as you have got the refund earlier for your order number 122885. Well, as we came to know that you want refund for your order, we have initiated refund for your order number 232252. it will be fully refunded to bank shortly. Please let us know if we can be any further help to you regarding the same. also request you to mark the issue as resolved so that other user can also know the terms & policies regarding the same
Verified Support Jun 23, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rishav
Your refund of amount 338/- against order no# 232252 has been completed from our-end with a bank reference no# 328564 kindly check your bank account and do update us the same..
Also would request you to kindly mark the issue as resolved at consumercomplaint.in so that other user can also know the actual policies regarding the same..
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 1 Comment | |||||
Comments
This site is totally fraud .As soon you submit any complain regarding any refund related, Within half an hour you will receive a call saying that they are calling from irctc headoffice. They will ask you to visit nearest atm and saying that they will provide SBI cash voucher as a refund do not visit to the atm as they are total fraud.They have cheated me and withdrawn 2000 Rs from my account for further contact me on below number [protected].(Mayank)
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