[Resolved] Maxbhi / Elcotek Telecom — Wrong material supplied against order (return product) | |||||
Dear sir Myself mayur randhir and i am looking for headset of my micromax a310, on 06.06.2016 i have checked and order earphone for micromax a310 canvas nitro - handsfree, in-ear headphone, 3.5mm, white from maxbhi with order no.283765... Yesterday i have got the parcel within time, after checking product it was found wrong. As i have order earphone for micromax a310 canvas nitro - handsfree, in-ear headphone, 3.5mm, white and actual recd micromax a66 handsfree, in-ear headphone... This is the first order with maxbhi and also last order from my side... Also when i checked for return this product with website, there is no return request tab... I hope this compliant consider for return request and do needful... Mayur s randhir [protected] Mayur1988.[protected]@gmail.com Was this information helpful? | |||||
Jul 24, 2016 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Mayur Randhir.. first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com.refer to our discussion over phone kindly fill up a complain form you which you received in your registered mail id so that we can resolve the issue you are facing with your order and you don't require to share any kind of detail with us as we have your complete detail your issue will be attended & resolved soon you just need to follow our replacement procedure...
Also i would request you to kindly mark the issue as resolved at consumercomplaint.in so that other user can also get to know the actual policies regarding the same
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2 Comments | |||||
Comments
I have ordered a touch screen part of swipe ace strike 4g but it's cancelled for many time so pls return my money which is stored in e wallet . The part is not available now. So pls refund my money . You are not able to provide services properly. I have no interest in this item . So refund my money immediately because I want to made this in care .
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