[Resolved] Maxbhi.com — Didn't refund money to my bank from my wallet

AanandYadav

from Shahabad, Haryana

Address:	New Delhi, Delhi
Website:	maxbhi.com

Sir i had a order a battery for micromax canvas spark in december they didn't provide much details about availability and expected delivery date then some few days after it shows procuement delay than i decided to cancel my order and refund the money but they added the money into my e wallet i don't know why there is even a wallet when there is no refund option is available on that page i searched the whole website but didn't find any link to refund my money back to bank accunt sir my registered e-mail account on maxbhi.com is [protected]@gmail.com tell them t refund that complete money from wallet to my bank account

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 7, 2016

Complaint marked as Resolved

Verified Support

Jun 01, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr Anand Yadav...i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and found your refund request for your order on 14-1-16 as well refund initited on 15-1-16. We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same. Well, as we came to know that you want refund for your order, we have initiated refund for your orders. your order have been fully refunded to bank on 18-1-16 with bank reference number IXC9992232. Please let us know if we can be any further help to you regarding the same. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can also know the terms and policies from our end.