Mcaffeine — I have paid my amount but my parse not delivered

Address:

Gulmohar colony, Near hedri masjid Dhar 454001

Delivery boy sent me a QR code for payment I have done the payment through PhonePay. The transaction was successfully done from my side I have screenshots of both. But after the payment was done delivery person told me that the payment was not done and I have received a msg from your side(shipment refused) by I have already done it from my side. I had told this to the blue dart branch manager he told me that payment will refund in 2-3 days but still, I have not received any amount.