[Resolved]  Mcdonald's India — Late delivery, Wrong order

Address:

Thane, Maharashtra

Dear team, I am a regular at McDonald's but this is for the first time that I have encountered such a bad service.I placed an order of Big spicy chicken wrap and a cold coffee at your number 6600066 and they placed it at the nearest store i.e Hardcastle Restaurants Pvt. Ltd., McDonald's family Restaurants, G-A5, G-A8, Lake city Mall, Kapur Boudi Junction, Ballkum Road, Thane west. My order number is LCT[protected] and order time was 12:52:51. I received the order at 13:36:00. So as a result I was entitled to a cash coupon worth Rs 50 which I didn't received.When I opened the contents, I found out that instead of Big Spicy Chicken Wrap I got Big Spicy Panner wrap and the so called cold coffee was actually lukewarm. But by the time I noticed these things, the delivery guy had already left so I called the number from which I got the inquiry call(Regarding the exact location of my house). I called at that number twice[protected], but they didn't picked it up. I am also attaching the photo proofs along with mail. Hoping for a speedy response. Regards, Harman [protected]