Mcdonald's India — Money deducted twice for same transaction

Address:560003
Website:www.mcdonaldsindia.net/Customer-Feedback.aspx

Transaction Date & Time:
12th December 2016 1:02 pm
Location:
Sampige Road, Malleshwaram, Bangalore

I paid a bill amount of Rs. 384.76 through my AXIS debit card

First time money got deducted but due to some error bill was not generated.
They asked me to enter the PIN again for the transaction and it was successful, I got the receipt. I got a message on my phone too.

Later, I got a message at 1:19 pm saying Rs 384.76 has been deducted again. I checked both the messages when i came back home later.
I tried to register a complaint on their site, but their complaint site has no option to select Bangalore city, because it has only North & East Indian complaint service department, I guess.

Name: Kiran
Email: [protected]@yahoo.in

Seq Numbers in the message, for the two transactions are:

1:02 pm - Seq No. - 210546
1:19 pm - Seq No. - 211594

Please get back asap on the above mentioned e-mail id
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