Mcdonald's India — Refusal to provide service and bad behaviour

Address:

Mumbai City, Maharashtra

My name is Gaurav and I stay in Nepeansea road. I had ordered 2 mcchickens burgers online(order ID 84020) from the mcdonald store at Tardeo SOBO mall. However, 5 minutes after placing the order, an employee called me up and said that the delivery cannot be done as my place of residence is too far from their shop. I stay only 3 km from their store. On telling them that my place is not that far they started getting rude and saying things like" humra time waste mut karo". Hence I told them to cancel my order angrily. After that they told me to lower my voice and talk to them. They even threatened to ban my entry into their shop. Please I want some action to be taken against these people.