[Resolved]  Mcdonald's — payment debited but order status not received and order doesn't show in the order history of the mcdelivery app

Address:5th floor, nift girls hostel, sector 4, kharghar, 410210

I placed an order at 11:55 am for rs. 149 from mcdonald's through the mcdelivery app and i paid through phonepe. The amount was deducted immediately but i haven't received the status of the order yet and also the order doesn't show in the order history of the app. I am very dissatisfied with the service, i should atleast be acknowledged if the order is placed or not. I have attached receipt along.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Srishti,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

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    5th floor, nift girls hostel, sector 4, kharghar, Kharghar, Maharashtra
    India
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