[Resolved]  Mdindia Healthcare Services — Claim process delayed and no response from the customer team

My parents claim is pending since several months and they received communication that the claim will be processed shortly but it still didn’t happen. They received a communication about claim being processed by January 6, but that passed as well. A new request was again raised to follow up but no response from the insurance team.

My parents are heavily replying on this claim amount for further needs.

Please refer below for your investigation
MDI6813489.

New customer request #8638228.

Please do the needful at the earliest .

Thanks