Medi Assist India — Mediassist - claim# 13519248 amount not credited/refunded

Address:Bangalore, Karnataka, 560003
Website:www.mediassistindia.com

The claim# 13519248 was submitted against the post hospitalization charges and claim was approved on 9th nov'16 by medi assist (Attached proof). It's been more than 60 days but still the amount has not been credited to my citibank account.

I have written many emails to medi assist support team and grievance officer but there is no response/update from them. Medi assist provides pathetic service to customers. I really don't understand if there are any humans in medi assist office or only fools sitting and doing nothing. Do they really need 3 months to close a claim?

If i don't get my claim amount in next 10 days then i will involve legal team to pursue my case in consumer court to pay with interest charges for causing inconvenience and mental agony to the patient.

Regards,
Ashwin s m
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Claim number is 13415814 process was started in September but till now there is now response from medi assist executive and his not attending my calls and tracking mentioned as amount was NOv 10th the process was too dealy not at all satisfied with service or response

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