Medica Super Speciality Hospital — Delay in getting TureNat routine report

Today I was tested covid true Nat(Routine) .. Hospital authority assured that I will get report within 6hrs .. Now 6hrs left .. still not receive my report and no body will attend the call . It is very much urgent .. Please try to understand the seriousness of this situation . My UHID Id-MSHK665934
Bill No-OPS511320
Please help me in this regards as soon as possible . My mail id is [protected]@gmail.com
I think you are capable enough to solve the issue immediately.. Thanks in advance.
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    Medica Super Speciality Hospital Phone
    +91 33 6652 0000
    Medica Super Speciality Hospital Address
    127 Mukundapur, E.M Bypass, Kolkata, West Bengal, India - 700099
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