Medica Super Speciality Hospital — Dialysis problem

Address:Kolkata

Dear concern,
I Rajesh Tiwari, a ckd patient taking heamodialysis at your hospital. My PRN is 7788.
On 29/05/20121, I was scheduled for dialysis in evening shift(5P.M.). Dialysis staff start my dialysis at arround 5:40 pm. After a 20-25 minutes latter my attention goes towards the dializer and I was shocked to know that this DIALIZER IS NOT MINE .the name tag was of Mr. Ramanuj Tewari.the dialyzer carring cret also labled with Mr. Ramanuj Tewari.I immdietly called the staff and adhere their attention toward it. But unfortunately instead of corrections the tried to overlooked the issue. Again I insisted with senior technician then they called Dr. MD.Asif and accordingly change the dialyzer by accepting their fault.
Latter dr. Asif examine me and called Dr Rohit Rungta(nephro)for his opinion on this issue.Dr.again assured me that nothing worse will happen to me as dialyzer was sterile and well managed.
Sir, I am in great worry what happend if any severed infection caught me due to this horrible in incident.
This type of negligence not expected from an institution like yours.its yours responsibility to take proper care of your patients who believes you.
Regards
Rajesh Tiwari
PRN- 7788
Mob:[protected]
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    Medica Super Speciality Hospital Address
    127 Mukundapur, E.M Bypass, Kolkata, West Bengal, India - 700099
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