Medica Super Speciality Hospital — Hygiene issues

My wife name is Jayanti Pal and registered mobile no. [protected], went for blood test on 25 August 2021 around 1:30 pm
When my wife told your medical staff to change the strap, cause it's been used by everyone . Medical staff just said no possible to change everytime . Are u guys serious!

In this pandemic, medical staff is giving excuses. How to hard is to change or clean that strap before taking blood . Is ur medical staff is going to take the responsibility, if something happens to my wife!

Taking so much of money for everything, but in terms of hygiene. It's very poor