Meghana Travels — Pathetic journey we faced-money not refunded

Address:	500072
Website:	www.meghanatravels.in

Hi Every One,

I have booked a Non-Ac Bus ticket for My Aunty & My 1 Year Old Kid from Hyderabad-Railway Koduru(Tirupati Route). But They have cancelled this Bus and shifted Our ticket to AC-Sleeper Bus. And Our Boarding was at 09:00PM, But they did not send Pickup Van/Bus to Our place By 10:00 PM also. After 10:00 PM one another route bus came there and when we fought with them they picked up our Aunty & Kid and dropped them near Our Bus. Finally they boarded their Bus.

But By around 12:00 AM-12:30 AM that Bus got some mechanical issue and that was not started. And by that time that Bus was in near Mehdipatnam only which is in city outs cuts. They continuously told to passengers that in another 1 hour alternate bus will come, finally By 05:30 AM-06:00AM alternate AC-Sleeper bus came and all passengers shifted to this bus.

But after few minutes of journey AC was stopped working, Imagine the day time has started and heavy Sun stoke was there due to journey on 18/04/2016 peak summer, AC was not working, Unable to open the glasses as that was a AC sleeper bus, Horrible situation they faced. All passengers got full of sweat. And My kid she is just 1 year old. They faced a pathetic situation. With same condition they traveled till Kadapa almost 6-7 hours of journey, Then All passengers fought with driver & conductor. Then they stopped the bus in Kadapa and after few hours they arranged Mini Van and shifted to that vehicle. Finally My Aunty & My Kid reached Railway Kodur By 03:30 PM instead of 06:30 AM in the morning, 9 hours delay with pathetic journey.

And all passengers demanded for refund of money, and they agreed to pay the refund there. Since I was booked my ticket in online I was followed up with their KPHB office, they said they will refund it. On next day when I called them for the status they said refund can't be given as mine was Non-AC ticket. What the!!! what is the matter of AC-tkt or Non-AC tkt, Everybody got the trouble in the bus. When I was conveyed this then they agreed to refund 20% of the tkt, and next day they told me that nothing will be refunded.

Finally My family faced a horrible & pathetic journey in Meghana Travels & cheated by them in refund.Please think before booking tkts in Meghana Travels. They don't bother about passengers convenience and they don't honor their words. My opinion they are cheaters and waste service. Please don't prefer for Your Journey.