[Resolved] Meru Cabs — Cab Availabity & force to book @ higher Price

smrsn0

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

Today i booked Meru Genie Cab (@ 10Rs) for Delhi Railway station for 3rd July'15 4.35 am. I got your reference no 41708604 & also in early morning got Cab details : No- UP14ET4351, Chauffer- Rajveer Singh Mob. [protected]. I called up many times but he didn't respond then i called to CC they said he didn't pick the call & they can't arrange the Genie cab if you want to go then arrange ur vehicle or use our Meru cab (23/KM).At last moment i have no option & booked meru @ 23/km. Now i am going to lodge consumer/police complint regarding misbehaviour & at last moment to force booked cab @ higher price while i have already booked @ lower. My New booked Taxi- DL1YR4704

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Complaint marked as Resolved

Meru Cabs customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2015

Meru Cabs Customer Care's response Dear Customer, We deeply regret the inconvenience. We'll surely action this up on priority with the concerned team, take corrective measure and reach out soon. Warm Regards, Team Meru