Metro Hospitals — Services

Patient MWID-[protected]
Got admitted to hospital on 23rd October due to road accident. My left leg is broken and doctors in this hospital has put rod and plate in the left leg.

I was discharged from Hospital on 29th Oct and was asked to visit again in OPD for further treatment.

I am facing two major issues :

1) I have visited hospital post my discharge twice so far . firstly on 6th and then on 11th Nov. Since my condition is so bad that I have to book ambulance to visit doctor. I want my medical report copies to raise a claim from my company - Zomato where I used to work. Since I am the only earning member, now my earning has stopped and by showing my medical reports on whatever has happened to me, I can claim some benefits but hospital people are not ready to provide me with any reports. My humble request to provide the same at the earliest.

2) There is fibre sheet attached to my leg for support and everytime i visit they do the dressing and re-tie the bandage on my leg. In spite of me complaining many time not to tie it so badly that it hurt me. No one listen to me and infact those doctors or asst doctors available there who do the dressings says that "I am doing drama of pain". Is this what a patient is treated when he is suffering from pain already. It is really disgusting to see that there is no ear to listen to my pain.

Please look into the matter at the earliest. Looking for some solution.