| Address: | Online | | Website: | Mfine.co |
I booked an RTPCr test fromFine lab vide booking Id 220109-[protected] on 9th Jan. Sample was collected at 10 am on 10th Jan. It was submitted in lab as per details on the app at 4 pm. I got my test results on 11th Jan at 4pm and report said Sars Cov- NEGATIVE. However since I was having high fever body aches and other symptoms I did home testing before RTPCr thorough Coviself and it was positive. I again did home testing after getting RTPCR and it was positive. I tried to contact Mfine but there was no customer care number only contact us button and customer care will call is back. I got call from customer care in morning on 11th and raised my concern. The customer care told me you need to pay again for repeated test. I told them it is incorrect report and they denied helping me. This is a serious issue where Mfine labs are deliberately giving incorrect report to make money for second repeated test and it is a threat to society. Was this information helpful? | 
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