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Mfine Complaints & Reviews

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Phani5405
from Hyderabad, Andhra Pradesh
Oct 8, 2022
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Consultation

I booked a telephonic consultation on Mfine app with a psychiatrist because of my critical psychological condition. The appointment was not completed the day it was scheduled and they postponed it twice. I had to cancel few of my personal obligations because of this, but finally even the consultation wad not completed on that day. I had to follow up with Mfine for more than 5-6 times and finally the next day one doctor attended the consultation...
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Gouthamchitti
from Hanuman junction, Andhra Pradesh
Jul 12, 2022
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Reports not delivered

Website:www.mfine.co/amp

According to Mfine. They claim reports are generated in 12 hours but it's almost 24+ hours.....
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Saryusaryu
from New Delhi, Delhi
Jan 12, 2022
Jan 14, 2022
This thread was updated on Jan 14, 2022
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Mfine lab giving incorrect RTPCR

Address:Online
Website:Mfine.co

I booked an RTPCr test fromFine lab vide booking Id 220109-[protected] on 9th Jan. Sample was collected at 10 am on 10th Jan. It was submitted in lab as per details on the app at 4 pm. I got my test results on 11th Jan at 4pm and report said Sars Cov- NEGATIVE. However since I was having high fever body aches and other symptoms I did home testing before RTPCr thorough Coviself and it was positive. I again did home testing after getting RTPCR...
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I
inindia
Dec 29, 2021
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Wrong covid test rtpcr result

Hi,

we done test through mfine for covid test rtpcr result, for 2 persons, 1 was shown as negative other positive, both staying in same house, this was required for visa interview, as report was positive we missed visa interview and all spent on travel etc for interview

as we got doubt within 1 hour we done test with prominent lab visiting personally and as expected result of person shown positive by mfine was...
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ANISH KUMAR SAGAR
Nov 21, 2021
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Mfine company is cheated

I booked full body check up test on 17/11/2021 with mFine. The sample was collected on the given date morning 20/11/2011 and sample collection agent receipt Rs. 1200 cash fut i shocked I see my report i found that no test report is available according my booking no for example cbc hemoglovie, hb1ac etc....
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B
biswajit16fd
Aug 30, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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MFine RTPCR Lab Test

Website:www.mfine.co

I booked RTPCR test for travel online with mFine. The sample was collected on the given date in the evening (at 1845 hrs, as shown on their app) but when I received the report the time of sample collection was wrongly shown as 1000 hrs. The RTPCR sample for travel purposes is required to be given within 72 hrs prior to travel. But due to error on part of mFine I was unable to travel by air because the sample collection time was incorrect...
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Ashwini Patro
May 13, 2021
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Report exchange

Me and my wife booked slot for RT-PCR test for ourself as we were travelling and sample were collected on the nxt day. After 24 hr i got my result in mfine app but my wife's result was pending. This was pending for almost 4-5 days . After numerous follow up we got the result and by the time we need to cancel our travel plan due to this delay with a 5% refund from airline. But the result was someone else. App is registered with my wifes number...
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Address:Madhapur, Hyderabad
Website:www.mfine.co

I have paid consultation for Dr. Vikas Reddy, orthopedic surgeon from Medicare Hospitals. but the consultation is not done, it has been nearly 35 hours that we have requested for consultation every time we receive an automated message from Mfine that the doctor is going to call in 1 Hr but that 1hr is not completed since last 30 hrs.

we have raised a call back request in Mfine support page but we never received any call from...
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Chesla Kar
from Bengaluru, Karnataka
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medical report produced is incorrect

I had booked two lab tests through mfine, one for pcod and the other was a comprehensive full checkup on 20th july 2020. I received the reports on wednesday 22nd july 2020 morning. After going through the comprehensive full body checkup report, i was highly tensed as the report depicted, i suffer from serious diabetes, cholesterol, and uric acid problem. I panicked within a few hours, i consulted various doctors. And doctors prescribed me...
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