Micro Technologies — Error in micromax handset

Address:

Mumbai City, Maharashtra, 400101

Dear Respected Sir,

I have submitted one device at D.R.Telecom (Submission date 12th Jan 2016) which is located at Shop No: - 5, 6&7, Gr Floor, Radhey Shaym Complex, Dattapada Road, Opp Platform No 8 Borivali West Mumbai 400092, last more than 2 months and still pending till dated.

We have lots of time calls, Service Center, Mr Santosh Shinde (ASI), Mr Chetan Naik (RSM), but didn't found any positive reply.
Every told to me wait few days will resolve and close within days, but every words is lyre.
Whenever I call them saying to me, now at Meeting, Travel, Will Check n Update, but no response after few hours.