My customer id is:[protected]
As i have load 10-15 internet not complaint in last 2 months and
Today was a critical day at my office as i had a project release and have been working from home since march this year due to covid-19 and solely rely on your internet service. Since, i was not able to login because of your internet outage, i faced huge backlash and reputational loss at my office. These incidents could also lead to job loss during this tough time and have been happening repeatedly. The customer support is non effective, have raised complain but no response.
I renewed my plan for a year effective in march but i am totally dissatisfied with the service. I can't face such reputational loss time and again and request you to refund my amount deducting the current usage till date, so that i can plan to switch to another internet service provider in my area.
Please let me know your response as soon as possible.
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