Microsoft — Mobile phone - blank display

Address:

Chandigarh, Punjab

Dear sir,


I am Saurabh
Dhiman, I purchased Lumia 535 Handset from city portraits& colour lab
(complete mobile store) S.C.O.1012-13, SECTOR 22-B, OPPOSITE BUS STAND
CHANIGARH on 17th Feb 15 at 5:30 PM.


When I
reached home I has inserted my sim into the handset & from very first day
the screen is flickering then I called at Dealer number (Robin Kansal) on 19th
Feb’15 & he told me to visit to Outlet then he will check what is the
issue.


On 20th
morning the screen goes Blank, I had spent Rs 9000/- on Nokia Handset and in
return what I get a faulty handset, when I reached at Outlet, Robin Kansal told
me to visit Nokia Care they will change your handset. So, I reached Nokia Care
(Sec 22, S.C.O 2473-74, Chandigarh) & submitted Handset to Nokia Care. They
told me to wait for another 7 days. We will give you a new handset. But now its
15th Mar’15 I am still waiting for my phone whenever I goes to Nokia Care they
always told me that Phone is out of Stock.


I have a
faith on Nokia Product, since 2000 I always bought Nokia handset only my first
handset was 3310, but this phone has broken my trust over Nokia, I have a worst
experience of my life by purchasing this phone, without testing a handset how
can you sell handset. I am so much harass by Outlet dealer & Nokia care
people (Mr.Bhupinder) its around 01 month and I am still waiting for my
handset. Now I am fed-up of follow-up with Nokia care I have lots of work in my
office & for your default I have to visit Nokia Care every 2nd day. Now I
will never recommend anyone to buy Nokia handset. Sir your nokia care people
Mr. Bhupinder has told me on 14.03.2015 at 6.30 p.m. that the same phone could
be reparied and they gave it me back but
i am really sorry sir its not possible for me becuase i used this phone
only for appr. two days. so kindly refund my money back as i am not satifisied
with the services provided by you.


Pl refund my
money back or otherwise I have no option to go to the Consumer court & I am
also employed in High Court of Punjab.


Attaching
Mobile Bill & Nokia Care Document for your reference.


Thanks


Saurabh Dhiman

# 1067 sec. 48B Popular Enclave,

Chandigarh.

mb: [protected]