Without user consent, the membership fee was introduced and the amount was deducted automatically from the wallet amount. The company should have notified about the membership introduction inside the app in a pop up and should have got the proper consent from the customer before such action. And after a month once the membership ends, still they didnt notify anything and started reducing 15 rupees as delivery charge each day. For a milk packet of 20 rupees, they reduced 15 rupees in addition to the 20 rupees from the wallet. My biggest regret is the recharge I have done for the wallet. How can a company do such scams and still exist? I have stopped using milk baset. Such a fraud company. Was this information helpful? |
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