| Address: | Surat, Gujarat, 395001 |
I have bought mitsubishi heavy industries 1.5 ton split ac on 16/05/2016. On 21/05/2016 i have complained to dealer about ac not working properly. After 3 days he came and refill gas in my ac. After 15 days again my ac was not cooling, he than visited and again filled the gas and it started cooling. Again after 1 month there was cooling problem. Dealer again visited my place and said there is gas leakage, after inspection mr. Nikhil (Customer service head) visited my place and register the complain about cooling to service centre and took the outdoor unit in service centre their they repaired my outdoor unit and send me back and than promised me futher this problem will not come and filled the gas in the ac and it started working. On 15/08/2016 i again complained my ac is not cooling. After 15 days of inspection 4 different service guy came and check there was gas leakage and on 04/09/2016 they took my ac to their service centre. Till date (17/11/2016) i have not recieved my ac. Was this information helpful? | 
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