UniverCell - Gandhipuram — prompt response

Address:Coimbatore, Tamil Nadu

Dear sir ,
I am Raguram Vasanth ( resident in pollachi ) bought a new phone on August 15th in Univercell shop at R.s puram – kovai , where I am been told by the staff that I am having free offer [ headset ] for every purchase. I paid my amount without any due on the same day . when asked for the free offer , they told me that they don’t have any more stock now. They said that they will give it to me by next week ie., on Aug 22nd , when asked again , they again said the same answer . after a month when I asked they told me exactly the same answer . when I recently asked they told me that they don’t have anymore free offers . I could able to get only when the next free offers are announced . I clearly don’t understand why these people announce free offers in the printed paper and why do they want to say like this . they should have told me clearly on the same day. This answer annoying me and I want the concerned authority to look over this unprompt response and take necessary steps if possible .

Regards,
Vasanth
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    237
    Pending
    0
    Resolved
    127
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information