[Resolved] Modi Builders — delay in handing over the flat "modi emerald heights" pocharam, hyderabad

[email protected]

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	www.modibuilders.com/current-projects/emeraldheights

Me (Devendra - flat number 509ad) bought flats in emerald heights 2 month back and registration was also done on july 9th 2017. While making deal there was a commitment to deliver flats within 2 month but till date i could not see much progress in my flats. Most of the work is pending. Every time i call customer care getting same reply like flooring work is going on and material is not available.

I just wanted to know in bullet points that what is the progress, how much work is completed in last 2 month and how it planned next. But could not get any information.

I also kept asking for the escalation matrix and management contact information to raise my concern but could not get much info and customer care people are unable to share info.

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Sep 27, 2017

Complaint marked as Resolved

I regret and apologize for the above complaint. (dellay inn handing over the flat). All my issues in the flat are resolved on time. I appreciate the team and its management for their supportive responses. I have taken the possession of the flat with satisfaction. please ignore the complaint.

Modi Builders customer support has been notified about the posted complaint.

Sep 27, 2017

Updated by [email protected] dear sir,

I have posted a complaint in the consumer complaints - stating that I have not received my flat . i apologize for the same as I have realized that the builder still had time to handover the same as per the agreement of sale.

I have now received my flat and no issues with the company.

I sincerely regret having the above false complaint.

regards...