[Resolved] Money Classic Research — not providing service after taking money | |||||
Money classic research company called me to take service by making payment of rs 7000/- on date 20-april-2018. I made the payment and they did not provide good option call and they said me to take service for rs 20, 000/- for good call option. I made the payment as they were not providing any services for 7000/-. After this payment also, their service were very poor and promised me for good call after making payment of 1lakh. I was not ready for this service but they were keep insisting me for this payment for any further services. I made the payment of rs 60, 000/- but could not receive any good call. When i called him, they said to make the 40, 000/- payment for any kind of services. I argued with him to provide me service for the payment which i had already done but they were not agree and asking me for 40, 000 more money. I told they to refund my money as i do not want to continue but they are not ready for refund and not even to provide me any services. This is completely un-ethical and non-professional. Please help me here Was this information helpful? | |||||
Jun 16, 2018 Complaint marked as Resolved Money Classic Research customer support has been notified about the posted complaint. Verified Support May 15, 2018 Money Classic Research Customer Care's response Dear Sir, We have received your complaint and we are looking at the in-depth details of the case mentioned by you. We understand your concerns and we will try to resolve your matter as early as possible. We will revert you back soon after completely identifying the case and taking proper actions over it. Kindly provide your contact NO. on [protected]@moneyclassicresearch.com Thanks for your patience Regards Money Classic Research Team | |||||
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I dint get any resolution but it's marked as resolved.
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+91 73 1409 4475
202-203, Modi Mension, E B 250 Sch No.94, Ring Road, Indore, Madhya Pradesh, India - 452001
This is one of the fraud company . Staff make lot of big and tall commitments and loot your hard earned money. If we send email they do not respond also. It appears that all are there to cheat people.
Just to update the chain of events and issue in details so that you can decide on the next steps.
I had made a part payment of Rs. 5250/- on 6th Jun as a part of monthly plan activation which after discussion and confirmation with Mr Kuldeep Sharma (KS). The plan was activated and no call was given on 6th. Although the payment was made, no invoice and no confirmation was received.
Next day on 7th Jun morning I received a call from Mr. Mathur stating that my number has been shortlisted and I am eligible for premium services for 1-year premium which is zero risk and 90-95% of the accurate call will be given. The details of the charges for the plan were informed over a call. Mr. Mathur informed to make only 10000/- which will be part payment of yearly plan. However, I said I need time and I did not contact on 7th-Jun
Next day i.e. 8th Jun, I received call from Kuldeep and he was persistent that unless you make a part payment of Rs. 10000/- which is zero/nil risk we cannot proceed for the premium/1-year services. I was told to make the payment on same day else no call will be given. Even I was told by Mr. Kuldeep Sharma that I am wasting the market time and you will get the return of Rs. 10000/- in a same day. Based on all the information given I made the payment and I received only SMS confirmation and no invoice or other activation information. I was persistent on the receipt/acknowledgement but I received nothing. Mr. Kuldeep informed that no need to worry and your service is activated and you will receive premium calls from Monday.
He suggested to open DMAT A/C with AngelBroking and same was initiated and A/c activation was done on same day.
I was in constant touch with him over messaged and calls on weekend. He suggested to transfer the amount of Rs.50000/- in DMAT account for trading and provide authority to him to trade on my behalf.
I received the receipt of 5250/- upon persistence on Monday (11-Jun). I asked for the other receipt of 10K which he said they will process.
He started trading from 11th Jun and he said these are all part of 1-year premium services and I was in constant discussion whether it is same plan or not. He informed that no need to worry and it will be received and it is a premium zero risk plan.
On first day loss of ~18000/- and second day ~1000/- and on third day 18500/-.
Every time I use to call and Kuldeep used to say that the amount will be recovered. Same was confirmed from Mr Mathur and he said no need to worry and it will be recovered.
He traded for three days with a loss of Rs. 37424/- ~38 K)
Yesterday when I called to take a stock of the issue he informed that he is working on the basic plan. If this was basic plan why he was telling me lie on these days. When Mathur intervened he also said no need to pay anything extra for the plan. We will recover. We have all the messages proof and if required you may check the call details of these people.
No the question is both are suggesting to make additional payment to continue and recover the amount.
I am already under huge loss of ~ 53000/-(38000 Trading loss+15 000/- fee) which is due to ignorance from Mr. Kuldeep Sharma and Mr. Mathur as he did not have correct oversight.
I am surprised to note that there is no proper channel of receiving receipts by customer and details of the plan mentioned in the document. This is shocking to know that I made the payment of 10K on 8th and receipt is being sent on 14th Morning.
Could someone from your team help is resolving the issue and recover the amount which was made to lost by Mr. KS.
Also, I would be happy if a new coordinator can be assigned and help in discussion as Mr KS is very arrogant and never listens to the discussion. He disconnects calls. I am still not clear why he started trading on basic (high risk) when he was not having authority to trade on premium call.
Thank you in advance for your understanding and to look into the matter.
Even I was insisting for the email IDs of both members they never shared.