Address: | Mumbai City, Maharashtra, 400013 | Website: | www.moneycontrol.com/mcplus/portfolio/logout.php?ref=www.moneycontrol.com/mcplus/portfolio/lo |
Suddenly there has been a serious log in problem with moneycontrol.com site. They changed the log in features for ease to customer but what has really happend is a serious blunder by moneycontrol. I can't log in to my accounts with my user id since last one week. I changed password but still problem. Also unable to log in to mobile apps. Sent about 8 reminder emails but no response from money control. I have called them several times, no response. Other than a pathetic email id "[protected]@moneycontrol.com" which is just a bogus email there is no one else whom we can escalate. There phone no does not work it seems.
We store our vital financial information on moneycontrol.com site but with such pathetic response and poor technology when you can't log in for about a week and no response from the company, there is a serious doubt about the professionalim. Really bad site.
So be careful about this site and you may explore an alternative. I will give zero rating for the experience i have.
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