Moneycontrol.com — login problem-no response - 8 reminder emails sent

Address:Mumbai City, Maharashtra, 400013
Website:www.moneycontrol.com/mcplus/portfolio/logout.php?ref=www.moneycontrol.com/mcplus/portfolio/lo

Suddenly there has been a serious log in problem with moneycontrol.com site. They changed the log in features for ease to customer but what has really happend is a serious blunder by moneycontrol. I can't log in to my accounts with my user id since last one week. I changed password but still problem. Also unable to log in to mobile apps. Sent about 8 reminder emails but no response from money control. I have called them several times, no response. Other than a pathetic email id "[protected]@moneycontrol.com" which is just a bogus email there is no one else whom we can escalate. There phone no does not work it seems.

We store our vital financial information on moneycontrol.com site but with such pathetic response and poor technology when you can't log in for about a week and no response from the company, there is a serious doubt about the professionalim. Really bad site.

So be careful about this site and you may explore an alternative. I will give zero rating for the experience i have.

Thanks
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2017
Updated by ohmygod
Moneycontro site does not update the split of yes bank stock
Sep 21, 2017
Updated by ohmygod
Moneycontrol site has lost the trust. Nobody pick up the call no body responds to the email. Account does not work properly. It is now more than 2 weeks that I can't even log in to my mobile apps.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint