Morphy Richards — icon dlx food processor stopped working within 2 months

Address:

Pune, Maharashtra

Hello,
I purchased icon dlx food processor from kohinoor electronics, pune on 14th april 2019.
The aata kneading bowl of the processor stopped working today.
I registered complain with morhy richards.
Technician named amit more, mobile +[protected] called me and told that he will replace the bowl. He did not even visited home and straight away concluded that bowl is broken.
I am preety much sure that the bowl is intact since i handle very carefully. I suggested him to visit at least once, inspect the product and prove that it's broken if you think so,. He refused to visit saying, it will be waste of time.
Such a pathetic experience from morphy richards customer care.
The food processor is over priced and not worth the money.in addition to this company support is also not good. Not customer centric.
Very bad experience.