Morphy Richards — regarding exchange of instance cook

Prabhat 6779

from Lucknow, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221005

I had purchased an instance cook on dated 14.01.2018 from sigra big bazar varanasi, when i opened the pack next day the handle was broken then i informed to customer care, they replied that if you are outstation then it does not matter you can exchange the product within 15 days. Today on 28.01.2018 i come at sigra big bazar in order to exchange the product, they had denied verbally & said there is not any provision to exchange the product. You can come tomorrow we see the case. Is this the credibility of big bazar. Thanks.

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr. Prabhat,

Sorry for the inconvenience caused to you at our store.

Kindly share your contact number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group

Subha Brata

from Bhubaneshwar, Odisha

My kettle is not working when i connect with current it is spark.
It is in guarantee period