| Address: | booth no (050) SAFAL SADIQ NAGAR -110049 |
| Website: | www.motherdairy.com |
Dear sir
This complaint is regarding owner of above mentioned booth number. On
2nd may around 6pm
The owners, husband & wife, are very disrespectful & rude with all customers. When asked the price or availability of any product, instead of responding to the questions and providing necessary information, they begin misbehaving. This behavior is absolutely uncalled for, especially when they have not displayed individual price tag of any item. Today they have misbehaved & harsh with no reason. You can test this as a customer, just ask them the availability & price of the items then note down their response.
Their rude and impolite response is to look at the printed price list which is very faded & barely visible.
In sales, for a shop owner, customer service is o[censored]tmost importance. They should be humble & polite.
During this incident, at least 4 other customers were also present. Everyone said they have had similar experience and have been fed up of their behavior.
They are v much confident that there are no action against them for any complaint as they said jao complaint karo or 10 logo say bhi karwao par kuch nahi hoga.
Living in the neighborhood for decades, i know this has been their behavior for years and it is not getting any better. Due to their rude and pathetic behavior never buy any items from them. However, due to the lock down, unfortunately, i entered this shop due to limited stock availability at ayur vigyan nagar booth.
Living in ayur vigyan nagar & working at aiims, being at the front line fighting hard against covid, we don't expect such disregard from these shop keeper.
I would please request to look into this matter and take strict action.
If you need my contact details, please let me know.
Regards
Batta
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