Mother Dairy — Complaint about 200 gms mother dairy paneer

AtulMadan

from Delhi, Delhi

Aug 18, 2022

Address:

D-15/25, Sector-3, Rohini, Delhi-110085

I purchased mother diary paneer on 15th august 2022 from Sector-6, Rohini, Delhi-110085 around 9:00 pm and store it in the refrigerator. Next morning when I open it, I found it sour in taste. I went to the dairy and the person over there changed it. Again when I opened to eat it, the same problem was there. The person on the dairy refused to change. After so many arguments he changed it and told me that he will neither replace it again nor refund the money. I opened the replaced packet and found the same problem of sourness in it. The expiry date on all the three packets is 24th august 2022.

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Comments

AtulMadan

from Delhi, Delhi

Aug 26, 2022

I also called up mother dairy customer care no. and complaint about the paneer. The next day i received a person's call named Mr. Dhananjay and told me he will collect the paneer next day from my residence. But he didn't came. I again called up oh his no. and he told me to sent the photo of batch no. printed on the paneer and he will sent this to quality control department and they will check the stock. Now till date no action has been taken. Very shame.